Urban Pets Privacy Policy

Your Privacy Matters to Us

At Urban Pets, your privacy is important. Your data belongs to you, not us. We believe you should always feel safe about the information you share, and we're fully committed to keeping it protected.

If you've experienced any misuse of your personal information or content and need help getting it removed, just drop us an email at [email protected]. We're here to support you.

Our Privacy Policy

This policy explains how Urban Pets (including our partners and affiliates) collects, uses, and protects your personal information when you visit or interact with our website.

If you ever have questions or doubts or just want to understand more about how we handle your data, feel free to reach out at [email protected].

1. Information We Collect

1.1 User-Provided Information

• Account Information: Name, phone number, and email address.
• Profile Information: Address, pictures, and other optional details.
• Transaction Details: Payment history and purchase records.
• Marketing Preferences: Your choices about offers and updates.
• Communication: Messages with us or other users.
• Other Info: Any additional data you provide via forms or searches.

1.2 Information We Collect Automatically

• Location Details
• Device & Log Info: Device type, IP, browser, etc.
• Cookies & Tools: For preferences, experience, and analytics.

1.3 Information from Other Sources

• Connected Accounts: Like Google or Facebook (as per your settings).
• References or Reviews: May be visible on your public profile.

1.4 Information from Social Media

We may have official pages on platforms like Facebook, Instagram, YouTube, LinkedIn, etc.:

• Their privacy policy applies on those platforms.
• Shared interactions (like comments or likes) are handled per this policy.

2. How We Use Your Information

• Process orders and deliver products.
• Respond to your messages and support requests.
• Send updates on orders and services.
• Improve website and personalize your experience.
• Share news or promotions (with consent).

3. Cookies and Tracking

• Allow logins and smooth shopping.
• Track usage and popular pages.
• Remember user preferences.

You can disable cookies via your browser, though it may affect functionality.

4. Sharing Your Information

We do not sell your data. We only share it to:

• Deliver your orders (via partners).
• Comply with legal requirements.
• Prevent fraud or protect our rights.

5. Security

We use secure servers and best practices to protect your data, but no system is entirely foolproof.

6. Your Rights

You have the right to:

• Access the personal data we hold.
• Request corrections or deletion.
• Opt out of promotional emails at any time.

To use any of these rights, contact us below.

7. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect their personal data.

8. External Links

Our site may link to other websites. This policy applies only to urbanpetsindia.com.

9. Updates to This Policy

We may revise this policy from time to time. Significant changes will be noted here.

Last updated: June 2025